A variety of staff members help ensure the smooth operation of Hello Coffee Shop.
1. Manager
The Manager offers missions and helps you run your shop. Upgrading the Manager also brings in more customers and boosts sales.
Tap the exclamation mark above the Manager's head when it appears! A new mission awaits.
Tap the Manager to view Manager Missions, buy or equip costumes, and upgrade the Manager.
Manager Upgrades
| Manager Level | Gold Cost | Upgrade Time | Coffee Shop Online Customer Count |
| 2 | 1,400 Gold | 30 min | +1 |
| 3 | 4,800 Gold | 4 hours | +2 |
| 4 | 25,000 Gold | 1 day | +3 |
| 5 | 66,000 Gold | 2 days | +4 |
| 6 | 130,000 Gold | 3 days | +5 |
2. Makers
Makers are responsible for producing all menu items, including coffee, beverages, desserts, goods, and BBQ. (7 in Coffee Shop, 2 in Goods Shop, 2 in BBQ Shop, 1 at Fruit Juice Stand)
Maker Upgrades
| Maker Level | Gold Cost | Upgrade Time | Production Increase |
| 2 | 1,400 Gold | 30 min | 5% |
| 3 | 4,800 Gold | 4 hours | 10% |
| 4 | 25,000 Gold | 1 day | 15% |
| 5 | 66,000 Gold | 2 days | 20% |
| 6 | 130,000 Gold | 3 days | 25% |
3. Serving Staff
Serving Staff take orders, serve food and drinks to customers, and clean tables. (9 in Coffee Shop, 4 in BBQ Shop)
Serving Staff Upgrades
| Serving Staff Level | Gold Cost | Upgrade Time | Tip |
| 1 | 1 Gold | ||
| 2 | 1,400 Gold | 30 min | 2 Gold |
| 3 | 4,800 Gold | 4 hours | 3 Gold |
| 4 | 25,000 Gold | 1 day | 4 Gold |
| 5 | 66,000 Gold | 2 days | 5 Gold |
| 6 | 130,000 Gold | 3 days | 6 Gold |
4. Cashiers
Cashiers are responsible for handling payments and providing fast and accurate service. (2 in Coffee Shop, 2 in Goods Shop, 2 in BBQ Shop)
Cashier Upgrades
| Cashier Level | Gold Cost | Upgrade Time | Checkout Time |
| 1 | 6 Sec | ||
| 2 | 1,400 Gold | 30 min | 5.5 Sec |
| 3 | 4,800 Gold | 4 hours | 5 Sec |
| 4 | 25,000 Gold | 1 day | 4.5 Sec |
| 5 | 66,000 Gold | 2 days | 4 Sec |
| 6 | 130,000 Gold | 3 days | 3.5 Sec |
5. Additional Hires
| Level Requirement | Coffee Shop | Goods Shop | BBQ Shop | Gold Cost |
| 1 | Pastry Chef | 100 | ||
| 5 | Ade Maker | 4,800 | ||
| 8 | Serving Staff | 4,800 | ||
| 10 | Tea Maker | 25,000 | ||
| 13 | Serving Staff | 25,800 | ||
| 17 | Cashier | 66,000 | ||
| 18 | Serving Staff | 66,800 | ||
| 20 | Latte Maker | 130,000 | ||
| 23 | Serving Staff | 130,800 | ||
| 25 | Clothing Designer | 230,000 | ||
| 27 | Cashier | 230,000 | ||
| 28 | Serving Staff | 230,800 | ||
| 30 | Ice Cream Maker | 350,000 | ||
| 31 | Fruit Specialist | 380,000 | ||
| 33 | Serving Staff | 350,800 | ||
| 35 | Seafood Chef | 510,000 | ||
| 37 | Cashier | 510,000 | ||
| 38 | Serving Staff | 510,800 | ||
| 40 | Dessert Chef | 510,000 | ||
| 42 | Metalsmith | 700,000 | ||
| 43 | Serving Staff | 350,000 | ||
| 48 | Serving Staff | 510,000 | ||
| 50 | Noodle Chef | 700,000 | ||
| 53 | Serving Staff | 700,000 | ||
| 58 | Serving Staff | 930,000 | ||
| 60 | Grill Chef | 1,200,000 |